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PCI-DSS guidelines are not catching up with technology

June 28th, 2010 Posted at Payment Technology

pci, virtualization

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I completed a tedious PCI-DSS compliance exercise last year and now I know why we had so much trouble with the QSA. The PCI-DSS recommendations and guidelines were and still are out-dated! I suggest that on top of having annual review (are they doing that?) of the guidelines, they should also have a quarterly technology/process update to allow companies to adopt latest technology in their pursue to certify their IT environment.

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Microsoft makes new push for virtual desktops

March 26th, 2010 Posted at Technology

citrix, Microsoft, VDI, virtualization, web2.0

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It is interesting to see how this will develop in the mid term. The take up rate for VDI is low as far as I am aware of. To make this fly, Telco must also join in the fray to offer “VDI enabled network” at a good price!

Microsoft has had a change of heart over virtual desktop infrastructure (VDI), and is making an aggressive push into the market with new promotions and Windows licensing changes designed to cut costs for organisations considering a move to virtual desktops.

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Gartner Survey Shows 85 Percent of Organizations Anticipate Spending on External Service Providers Will Increase or Stay the Same When Economy Recovers

March 16th, 2010 Posted at Technology, business

IT Service, recession, spending

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Signs of increased spending with external service providers (ESPs) when the economy recovers, point to a return to growth in the IT services market in 2010 and beyond, according to a recent survey by Gartner, Inc. The survey showed that when the economy recovers, 85 percent of organizations anticipate that their spending with ESPs will increase or stay the same.

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Gartner Says 60 Percent of Virtualized Servers Will Be Less Secure Than the Physical Servers They Replace Through 2012

March 16th, 2010 Posted at Technology

risk, security, virtualization

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Here is an interesting article from Garner. With everyone rushing to virtualize their environment, we must realize that there is a show-stopper somewhere. No one is stopping to think about security because it is the last thing that is on the list of things to do for IT Executives. The general mindset is: “Cut cost first and then we think about security”

Are you one of them?

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Wireless Cost Saving

March 1st, 2010 Posted at Technology

cost saving, wireless, wireless telephony

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Through 2014, 80 percent of Fortune 1000 companies will have moved from individual plans and liability to corporate liability and pooling for voice and data, according to Gartner, Inc.

As companies increase their spending on wireless and adopt ever- more-sophisticated mobile devices, managing service costs, security and procurement has become critical. However, Gartner analysts said that many companies still do not have thorough wireless usage policies.

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Sustainable Blogging

February 22nd, 2010 Posted at Announcement

blogging, sustainable

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I have been out of action for a while due to work commitment. My team has achieved loads of sustainable results over the past few months. With sustainability as the driving force behind my work and life, I want to change the way I update my blog. Very often, I want to share my thoughts but I have only fragments of ideas and information available to write a detailed article (as I used to do that in the past). A long article takes up a lot of my time and I can’t share fast enough. There are events that transpire daily that become old news the very next day. So, from now on, to ensure blogs are updated regularly, I will not be particular about the length of article. Instead, I will focus on the freshness of content.

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Sustainable business

February 22nd, 2010 Posted at Operations Management, business

business, sustainability, sustainable business

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We have great strategies from the top to see the business through the next few years. But how are these translated to operations guide and behaviour in the company?

You know that a great strategy has gone wrong when Sales and business development folks go all out to cling deals to meet numbers without considering whether the company can cope with the demand. Once they got the deal, the company will go into panic mode when there aren’t sufficient resources to achieve the business goals.

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How to start implementing ITIL Service Management framework in your organization?

August 20th, 2009 Posted at Operations Management

Change Management, Change Manager, ITIL, ITIL Implementation, ITIL Service Management, ITIL Service Manager, ITIL Success Story

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I have applied ITIL Service Management methodology extensively in my previous and current work capacity. Both organizations face the same pressing problem – staff are continuously firefighting and customer satisfaction is close to ZERO. Customers are so used to IT incompetencies that they either find their own solutions outside or they just live with it. In both organizations, the root cause of continuous firefighting (instead of continual improvement) is rampant unmanaged changes made to the IT infrastructure. Read on to find out the 3 basic rules of ITIL framework implementation and my real life experience in building up the framework from scratch.

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NetApp vs EMC Storage System

August 18th, 2009 Posted at Technology

deduplication, Enterprise storage, Fibre channel, flexvol, iSCSI, NetApp vs EMC, SAN, storage, storage area network

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I have created a separate article in Squidoo to describe the difference between NetApp and EMC storage system. This article will be regular updated as I continue to investigate into the details of each set of solution. Note that even though my preference is NetApp, by no means is EMC’s product inferior. I believe the first thing you need to identify is the requirement for your organization. Enterprise storage system is a major decision in all organizations. You will most likely be locked in my the vendor of your choice. So, never just consider the price when making a purchase decision. What about the organization’s growth rate, expected ROI, what is the TCO of the purchase solution, etc. Talking about TCO, have you considered the administrative overheads as a result of complexity in operating it?

There are so much we can talk about. Join me at http://www.squidoo.com/netapp-vs-emc and feel free to share your experience in this blog or at the article site.

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