Creative Management

March 1st, 2010 Posted at Technology

cost saving, wireless, wireless telephony

Through 2014, 80 percent of Fortune 1000 companies will have moved from individual plans and liability to corporate liability and pooling for voice and data, according to Gartner, Inc.

As companies increase their spending on wireless and adopt ever- more-sophisticated mobile devices, managing service costs, security and procurement has become critical. However, Gartner analysts said that many companies still do not have thorough wireless usage policies.

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Sustainable Blogging

February 22nd, 2010 Posted at Announcement

blogging, sustainable

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I have been out of action for a while due to work commitment. My team has achieved loads of sustainable results over the past few months. With sustainability as the driving force behind my work and life, I want to change the way I update my blog. Very often, I want to share my thoughts but I have only fragments of ideas and information available to write a detailed article (as I used to do that in the past). A long article takes up a lot of my time and I can’t share fast enough. There are events that transpire daily that become old news the very next day. So, from now on, to ensure blogs are updated regularly, I will not be particular about the length of article. Instead, I will focus on the freshness of content.

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World Cup 2010 is coming.

February 22nd, 2010 Posted at Sports

world cup 2010

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… And I have built up a site for fans to participate. Nothing too fanciful to start off with. My intention is to have the right content delivered. Never about the bells and whistles.

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Sustainable business

February 22nd, 2010 Posted at Operations Management, business

business, sustainability, sustainable business

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We have great strategies from the top to see the business through the next few years. But how are these translated to operations guide and behaviour in the company?

You know that a great strategy has gone wrong when Sales and business development folks go all out to cling deals to meet numbers without considering whether the company can cope with the demand. Once they got the deal, the company will go into panic mode when there aren’t sufficient resources to achieve the business goals.

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How to start implementing ITIL Service Management framework in your organization?

August 20th, 2009 Posted at Operations Management

Change Management, Change Manager, ITIL, ITIL Implementation, ITIL Service Management, ITIL Service Manager, ITIL Success Story

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I have applied ITIL Service Management methodology extensively in my previous and current work capacity. Both organizations face the same pressing problem – staff are continuously firefighting and customer satisfaction is close to ZERO. Customers are so used to IT incompetencies that they either find their own solutions outside or they just live with it. In both organizations, the root cause of continuous firefighting (instead of continual improvement) is rampant unmanaged changes made to the IT infrastructure. Read on to find out the 3 basic rules of ITIL framework implementation and my real life experience in building up the framework from scratch.

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NetApp vs EMC Storage System

August 18th, 2009 Posted at Technology

deduplication, Enterprise storage, Fibre channel, flexvol, iSCSI, NetApp vs EMC, SAN, storage, storage area network

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I have created a separate article in Squidoo to describe the difference between NetApp and EMC storage system. This article will be regular updated as I continue to investigate into the details of each set of solution. Note that even though my preference is NetApp, by no means is EMC’s product inferior. I believe the first thing you need to identify is the requirement for your organization. Enterprise storage system is a major decision in all organizations. You will most likely be locked in my the vendor of your choice. So, never just consider the price when making a purchase decision. What about the organization’s growth rate, expected ROI, what is the TCO of the purchase solution, etc. Talking about TCO, have you considered the administrative overheads as a result of complexity in operating it?

There are so much we can talk about. Join me at http://www.squidoo.com/netapp-vs-emc and feel free to share your experience in this blog or at the article site.

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Make Mistakes To Grow

July 25th, 2009 Posted at Operations Management

culture

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To err is human. People make mistakes right from the day they were born. The numerous attempts to latch on for breastfeeding, getting burnt playing with fire, falling hard from bicycles or getting caught stealing. It is only through mistakes that we learn how to adapt and survive in our environment. To grow and do well in your career and business, you must be willing to challenge yourself, getting out of your comfort zone and start making mistakes.

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Sensible Outsourcing

May 21st, 2009 Posted at Operations Management

cost, management, Operations Management, outsourcing, process, Stakeholders, value creation

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First, know what your business is all about? Next, only outsource what you know. Finally, get rid of the idea that outsourcing translate to immediate cost savings.

Do your due diligence before making outsourcing your preferred mode of operation. I would recommend that organization first operate the “proposed outsourcing work” internally to get a feel of what needs to be outsourced. A wholesale outsource without proper planning will hurt bottom-line and impacts business performance. Plan as though you will be recruiting full time staff to carry out the tasks. Then where applicable, perform the activities in house and measure the performance.

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If you want to hire, don’t fire!

May 10th, 2009 Posted at business, management

CSR, economy, freelance, hiring, HRM, lean, outsourcing, recruitment, resources, retrenchment, talents, training

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“Hire and Fire” is not going to work in this new economy. If businesses do not get their act together soon, they will soon have to pay a dear price in the war for talents.

Retrenchment is in the news everywhere and we are looking at 5 figures loss of jobs every month. This is a cyclical problem where companies purge excess in bad times. When economy picks up, companies will be rushing to fill up vacancies to meet the renew demand of the market. To avoid retrenching employees, during good times, companies should exercise discretion in their hiring process. Perhaps this is one area to focus on when we discuss on Corporate Social Responsibility (CSR).

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